CzechDreamin

Learning, Listening, and Driving Action - All the technology and the knowledge of how to use it can only get you so far when it comes to delivering value to your customers. Whether internal or external, having a healthy curiosity about what your customers need, the mechanisms to listen for those needs, and the support to take action on them is essential to attracting and retaining customers. With Jennifer's nearly decade-long tenure at Salesforce, join her to learn about Salesforce's customer obsessed culture and the journey to listen and drive action at scale.